HR Operations - Management

For 75 years, Charles River employees have worked to advance the discovery, development, and safe manufacture of new drug therapies, making a profound impact on global health. Our 20-year partnership with Boston Children’s Hospital takes this mission to the next level, supporting groundbreaking innovations that directly impact patient care. At Boston Children’s, their commitment to diversity drives the exceptional quality of care provided to patients from local communities to over 160 countries worldwide. This is your moment to become part of a family where unique talents and perspectives unite to change lives, including your own. Together, we’re shaping a healthier future through compassion, innovation, and opportunity.  

1. HR Operation

1. Set up HR operation framework locally according to global principle;
2. Be the interface with global HR operation to understand global principle, initiative, set up local timeline accordingly and drive the implementation in all business cross China;
3. Collect andeview of existing HR knowledge (including employee policies, and employee facing tools like TalentHub);
4. Lead HR operation team to provide HR shared service to all business units, including data entry, regular data audit, dashboard, reporting etc., develop staff with competencies to be successful in a shared service environment;
5. Provide training to HR population on different HR tools and provide trouble shooting per request;
6. Set up rules and structure for employment related documents filling, employee service, continues improvement on employees’ experience, identify and/or evaluate other potential activities that can be added to shared services and included in the services provided if appropriate;
7. As project leader to lead various projects for improvement on HR operation efficiency and HR foundation.

2. Payroll Operation

1. Develop payroll policies & processes, manage in-country translation of tax, rules and regulations;
2. Ensure monthly payroll implementation accuracy and timely;
3. Equity Management for high management team;
4. Share and update to global on China social benefits related regulation, provide data support HR Head on budget wise;
5. Ensure regular reports provided timely per internal requests from HR or Finance teams;
6. External interface with local government and provide reports per request;
7. Vendor management.

3. HR System Management

1. Ensure HR system (e.g. TalentHub, time & attendance) integrity according to internal and external audit requirements;
2. Ensure that set up and maintenance of all information in TalentHUB are done accurately;
3. Ensure HR Operation team properly trained on all aspects of HR systems’ administration & reporting and onsite HR Team well trained on the operation of ADP relevant modules;
4. Assist as needed with HR system corrections and changes, reports, metrics, etc.;
5. Provide guidelines and training to the systems’ end users, work with global partners closely as HR systems super user role for some issues/problems solving.

4. Continuous Improvement

1. Lead and support on the production and explanation of any policies/SOPs/Templates related to this position’s responsibilities for supporting employees, managers and HR;
2. Ensure HR Service Center team charter, including team goals, SLAs and expectations for providing consistent, accurate solutions to employee inquiries with a deep focus on providing impeccable service;
3. Continue to review and re-design HR operation framework, utilizing best methodology approaches to achieve auditable efficiency gains in HR processes and service delivery;
4. Maintain a knowledge management central repository toolkit to provide guidance and information in a user friendly and intuitive manner for employees and managers.

5. Assist with any tasks assigned by the manager.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River  we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life.  Based on your position these may include:  bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.