Salesforce Developer

Req ID #:  226876
Location: 

Bangalore, IN Hyderabad, IN Mumbai, IN

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 


Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 


As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.
 

Job Summary

We are hiring a Salesforce Developer to enhance our Sales Cloud, Service Cloud, Experience Cloud, and Apttus CPQ/CLM. You will develop Apex, LWC, and Salesforce Flows, build scalable solutions, and automate interactions with Einstein Bots. Work closely with IT and stakeholders in a fast-paced environment.

 

Note: It’s a fully remote home-based role for professionally qualified and experienced candidates based in India, who are willing and open to work UK shifts.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

 

•    Salesforce Development: Build and customize Apex, LWC and Flows across Sales Cloud, Service Cloud, Experience Cloud, and Apttus CPQ/CLM.
•    Automation & Workflows: Implement complex flows, custom objects, validation rules and trigger-based automation.
•    Apttus CPQ Customization: Configure and customize Salesforce Apttus CPQ to enhance quoting efficiency and integrate Apttus CPQ with other modules.
•    Integrations: Develop basic integrations between Salesforce and external systems using REST APIs.
•    Einstein Bots: Implement and support Salesforce Einstein Bots and Enhanced Bots for automated customer interactions.
•    Troubleshooting & Support: Diagnose and resolve issues related to Salesforce and Apttus, ensuring platform stability.
•    Collaboration & Best Practices: Work with Solution Architects and Senior Developers to optimize system functionality.
•    Documentation & Agile Development: Maintain technical documentation, process flows, user stories, and contribute to Agile cycles.
•    Testing & Code Reviews: Conduct unit testing, debugging, and peer code reviews to maintain high-quality standards.
•    Additional Skills (Preferred): Experience with Salesforce security models, APIs, CI/CD tools (Gearset, Copado, Jenkins, Git), and data migration techniques.


QUALIFICATIONS:


•    Education:  Bachelor’s degree in IT or Computer Science is preferred
•    Experience:  3 to 5 years of Salesforce implementation, configuration, and administration experience, including Sales Cloud, Service Cloud, Apttus CPQ/CLM, Pardot/Einstein, Live Agent and Integrations.
•    Technical Expertise: Hands-on experience with Apttus CPQ & CLM and a deep understanding of Quoting, Opportunity Management and Order Management processes.
•    Certifications: Salesforce Administrator, Platform Developer I and (JavaScript Developer I or Platform Developer II is a plus).
•    Development & Troubleshooting: Proficiency in Apex, LWC, Flow, SOQL, triggers and Salesforce design patterns & testing frameworks, with strong problem-solving and debugging skills.
•    Agile & Collaboration: Experience in Agile environments with excellent communication, teamwork and business acumen to develop effective solutions.
 


About Corporate Functions 
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.
 


About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
 


With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 
 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

 

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

 

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

 

For more information, please visit www.criver.com.


Job Segment: Pharmaceutical, Laboratory, Quality Assurance, Data Conversion, Computer Science, Science, Technology, Data