Team Leader I, Technical Operations

Job Summary

Responsible for preparing, conducting/orchestrating, and overseeing technical activities in assigned studies. Assist supervisor to prioritize workload of assigned group. Perform technical duties as assigned. Responsible for front-line oversight and coordination of all study-related activities. Perform clinical observation, sample collection, food consumption, and health monitoring on assigned studies. Handle, restrain, and provide care for all species of laboratory animals at the site.

Essential Duties and Responsibilities:  (The fundamental Duties & Responsibilities of the role (products and services provided/results accomplished) include, but are not limited to, those listed:

• Prepare, conduct/orchestrate, and oversee technical activities for all assigned studies, including specialty.
• Provide guidance in the day-to-day activities of limited assigned departmental employees to ensure accurate, high-quality work, and adherence to pertinent departmental policies, practices, and procedures 
• Ensure that work assignments have been made, that the technicians assigned understand what needs to be completed, and that all assignments are covered.
• Act as a role model and mentor to other staff (e.g., appropriate communication, conflict resolution, feedback to management, problem identification and resolution, etc.).
• Ensure adequate supply of dosage equipment and any additional study-specified materials during, the course of study.
• Assist in study start up procedures requiring inter- and intra-departmental interaction with all key study personnel.
• Contribute to department operations improvement in areas such as SOP revisions, department inspections, and equipment maintenance.
• Act as liaison between technical staff, internal departments, and study directors for all aspects of assigned studies.
• Review study protocols and provide recommendations to study director/department management on technical and logistical aspects of protocol design
• Ensure that departmental equipment is maintained in good working condition and that departmental area(s) are maintained in a clean and orderly condition.
• Assist in rescheduling activities across studies as necessary to meet the needs of all ongoing studies.
• Handle, restrain, and provide care for all species of laboratory animals at the site. Perform clinical observations, sample collection, and monitor food consumption of animals on assigned studies. 
• Assist in preparing responses to both internal and external quality assurance audits.
• Assist the department manager/supervisor and study technicians in the execution of all study related activities required across all studies.
• Collect and record research data and biological specimens in compliance with Good Laboratory Practice Regulations (GLP), study protocols and SOP’s.
• Ensure raw data records are accurate, complete, and in appropriate order, and meet protocol specifications and/or GLP requirements. Review documentation of functions performed as part of quality control requirements. Review data as generated/collected by less experienced technical staff.
• Use GLPs, SOPs, processes and company policies when performing all job functions.
• Monitor performance of assigned staff. Assist in providing regular coaching.  
• Schedule overtime as directed by supervisor. Assist in the coordination of vacation/time off schedules.
• Perform other related duties as assigned by supervisor.

The pay for this position is $25.00 per hour. Please note that starting salaries vary based on factors including, but not limited to, experience, skills, education, certifications, and location.    

Job Qualifications

(Knowledge, Experience, Skills and Abilities required to accomplish the essential functions) include but are not limited to:

• Education:  High School diploma or General Education Degree (G.E.D.), preferred.
• Experience:  1 year of related experience. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Certification/Licensure:  None
• Demonstrated ability to consistently and effectively produce high quality results, interpret protocol requirements, troubleshoot quality issues, and record accurate study and departmental data.
• Ability to communicate verbally and in writing at all levels inside and outside the organization.
• Ability to manage multiple tasks and priorities to achieve goals.
• Computer skills (e.g., Microsoft Office Suite), commensurate with essential functions, including the ability to learn a validated system.
• Ability to ensure that a safe working environment is maintained by observing all safety procedures and working methods by making proper use of protective clothing and equipment, and by reading, understanding, and following all safety documents issued or notified of.
• Ability to ensure the integrity of the studies and fulfill the regulatory agencies requirements by performing the activities according to the Good Laboratory Practices (GLP), Standard Operating Procedures (SOP), Business Operating Procedures (BOP) and the Institutional Animal Care and Use Committee (IACUC) rules.
• Ability to exercise independent decision-making and self-manage under the direction of a supervisor.
• Ability to work extended hours beyond normal work schedule to include, but not limited to evenings, weekends, extended shifts, and/or extra shifts, sometimes on short notice.
• Ability to work under specific time constraints.

Must be authorized to work in the United States without a sponsor visa, now or in the future.