Resource Scheduler I

Job Summary

BASIC SUMMARY

Perform planning, coordination, and documentation of resource availability for proposed and active studies. Responsible for generating study schedules using information provided by management and maintaining department calendars as required. Coordinate with Client Services, Resource Management, Study Directors, Operations, supporting labs, and consultants to ensure accurate scheduling and logistics. Schedule all protocol-required tasks for histopathology, ensuring proper placement of pathologists into specific study activities based on competency, client preferences, and responsibilities. Additionally, manage the department level study schedule and resources, and liaison with other CRL sites for global pathology scheduling.

The starting pay for this position is $23.00 per hour. Please note that starting salaries vary based on factors including, but not limited to, experience, skills, education, certifications, and location.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Proficiency with departmental scheduling system(s) (i.e., WorkBook), including template creation, ability to extract data, and assist users in the system.
• Review study file for accuracy of scope of work prior to study initiation.
• Provide tentative start dates for daily proposal volume. Confirm that resources are available to accommodate timelines provided by the Sponsors using departmental scheduling system(s).
• Independently propose and schedule resources based on availability and designated criteria (i.e., Sponsor, scientific expertise).
• Follow through with scheduling studies that are won. Maintain and verify the departmental scheduling system(s) and populate report timelines in RPM.
• Update the departmental scheduling system(s) to include changes dictated by an authoritative source (i.e.: Study Directors, supervisors, protocols), and communicate with all necessary personnel and departments.
• Communicate schedules, correspondence, and other forms to Study Directors, supervisors, and other personnel.
• Monitor and prioritize workload of pathologist.
• Communicate with clients, Sponsors, and/or vendors as needed.
• Assist pathologists with client communication, project tracking, and/or coordination.
• Monitor key study events including deliverables to Sponsor providing feedback to pathologists on any noted issues.
• Attend departmental meetings and training sessions, as assigned.
• Interpret study protocols and/or complex study designs to generate draft pathology schedules.
• Revise pathology schedules as requested by Study Directors.
• Verify with Project Coordination and all necessary personnel study start and end dates.
• Schedule board-certified consultants for specialty procedures per protocol requirements, as needed. Maintain consultant calendar as needed.
• Liaise with other CRL sites for global pathology scheduling.
• Effectively manage and communicate all changes in study protocol-required tasks to Histology, RTSS, Research Associates, and pathologists as updates are made to the study plan and schedule.
• Perform all other related duties, as assigned

Job Qualifications

QUALIFICATIONS:

• Education: High school diploma or General Education Degree (G.E.D.).
• Experience: 2 or more years’ related experience in clerical and/or administrative duties. Experience with records management preferred. Microsoft and WorkBook experience preferred.
• Experience/Exposure to the conduct of GLP studies.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Certification/Licensure: None.
• Other: Detail oriented. Computer literate with strong data entry skills, and proficient in Microsoft Outlook, Access, Word, Excel, and PowerPoint. Demonstrated understanding of pathology as related to study designs, conduct, and reporting. Ability to interact with all levels of staff and Sponsors. Strong interpersonal skills and attention to detail. Proficient in the use of word processing, spreadsheet, and database desktop applications.
• Must be authorized to work in the United States without a sponsor visa, now or in the future

PHYSICAL DEMANDS:

• Regularly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must occasionally move about inside the office to access file cabinets, office machinery, etc.
• Regularly provides information to and receives information from/through various technologies, media, sources and contacts. Must be able to accurately exchange accurate information in these situations.

WORK ENVIRONMENT:

• General office working conditions; the noise level is usually quiet.