Applications Specialist Production Support (Colony Management)
Wilmington, MA, US, 01887 US
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
We are seeking an Applications Specialist Production Support - (Colony Management) in our Research Models and Services business.
*This is a remote opportunity*
The Applications Specialist Production Support - (Colony Management) will be responsible for system configuration and ensuring the integrity of data of a global RMS application and other systems supporting RMS operations. Assist with technical and project leadership for the functional implementation of new systems, new modules in existing systems, and integration of systems. Assist with identification of areas for process improvement efficiency across RMS operations and develop new procedures. Assist in the development and delivery of application training programs across the RMS organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Plan/implement segments of functional RMS operations system(s) change efforts.
• Develop SOX compliant test scripts and compare reports for all upgrades; perform testing.
• Assist with development of queries and reports.
• Analyze data, trends, etc.
• Assist with the coordination of the collection of global application feedback
• Utilize understanding of the company’s reporting needs and the interface between RMS operations system(s) and ERP(s) to facilitate data transfer.
• Develop new processes and audit methodologies to ensure data integrity and prevent future problems.
• Assist in the design of overall security set-up for the application(s). Assist in the modification of the application(s)’s system security settings to allow authorized employees to access information. Request set-up of new roles as appropriate and maintain row level security.
• Assist in the development and implementation of process and systems improvements.
• Assist with demonstrating departmental applications capabilities off-site to clients.
• Develop and deliver training to employees and customers to perform functions on the application(s) as required.
• Input information into the application(s) as necessary.
• Assist with customer inquiries
• Assist management to maintain, develop/update documents and systems to support the application
• Assist with the identification of areas for process improvements and development across RMS including the automatization of processes to decrease departmental errors, costs and maximize efficiencies.
• Provide overall coordination of the department’s application training programs and assist with the development and delivery of training
• Identify application training program needs for RMS personnel.
• Some traveling may be required for this role depending on the business needs.
• Perform all other related duties as assigned
MINIMUM QUALIFICATIONS
The following are minimum requirements related to Application Specialist Product Support role:
Candidates must possess one of the following combinations of education/experience:
• Bachelor’s degree in Information Technology or related discipline plus 2 years’ related experience.
• Associate’s degree in Information Technology or related discipline plus 4 years’ related experience.
• High school diploma plus 6 years’ related experience.
PREFERRED QUALIFICATIONS
• Experience in Life Sciences field.
• Experience with internal colony management systems.
• LAT certification.
• SQL experience.
In addition:
• Proficient in computers (MS Office programs).
• Ability to multitask, prioritize and meet deadlines.
• Strong writing skills and verbal communications.
• Ability to interact and communicate competently in a professional and diplomatic manner.
• Must have some flexibility in work schedule due to business needs.
• Able to read, write, speak and understand English.
The pay range for this position is $65,000-$70,000 annually. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.
About Research Models & Services
Fundamental to basic research and discovery is the use of in vivo models to help identify disease targets and determine potential biological pathways that regulate the condition. As the world’s leader in the production and distribution of the highest quality research animal, with 1 out of 2 animal models produced for preclinical research globally, we understand the importance of this step. With seven decades of experience, our expertise is unmatched, allowing us to provide you with the perfect model, including disease-specific and preconditioned options, for basic research and beyond.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.
It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.
Nearest Major Market: Boston
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