Account Development Representative

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

BASIC SUMMARY:

The Account Develipment Representative is responsible for driving Microbial Solutions sales in specified region.  S/he administers the sales process for specific products, services, accounts and/or sales opportunities via phone and e-mail while supporting a Regional Account Manager team. This individual works closely with the Microbial Solutions Commercial team to meet and exceed sales quotas for a specific territory.

Essential Duties and Responsibilities:

• Drives sales in specified region.
• Point of contact for customer inquiries and outbound prospecting.
• Engage with existing customers and generating sales opportunities.
• Lead projects such as dormant account reimplementation, next generation products and end of life campaigns.
• Establish new customers and maintain/grow existing customer accounts.
• Establish and nurture positive, productive relationships with customer accounts end-users, management and purchasing contacts.
• Assist with territory opportunities and product lifecycle management.
• Partner with regional Account Managers to meet shared sales goals and manage territory opportunities.
• Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.
• Share customer problems/concerns with relevant departments for quality resolution.
• Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.
• Provide pricing, create and submit individualized quotes and support price renewal price process in region.
• Client communications.
• Perform all other related duties as assigned.

QUALIFICATIONS:

Education:  

• Bachelor’s degree (B.A. /B.S.) or equivalent in marketing, business or related discipline.

Experience:  

• 2 years related experience in sales or customer services.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

 Languages:

• English

About Discovery
Discovery from Charles River is industry-proven in the successful development of novel therapies, with over 350 patents and 80 preclinical drug candidates delivered to our sponsors in the past 17 years. Backed by more than 650 scientists, our comprehensive, integrated portfolio employs the latest technology and platforms to provide chemistry, biology, and pharmacology services that support clients from the earliest stages of hit identification all the way through to IND. Our client-focused, collaborative approach creates true partnerships that anticipate challenges, overcome obstacles, and move us forward together on the journey of getting new drugs to market.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction.