GMP Account Specialist - Cell Solutions (REMOTE)
Northridge, CA, US, 91325 Wilmington, MA, US, 01887 US
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
The GMP Account Specialist is responsible for driving commercial success of the GMP product portfolio by fostering strong customer relationships, developing targeted sales and marketing strategies, and collaborating with cross-functional teams. This role is key to enhancing customer experience, accelerating growth, and increasing profitability across assigned accounts and regions.
Essential Responsibilities:
• Own the sales and marketing strategy for the GMP portfolio; drive execution to meet growth targets and profitability goals.
• Partner closely with Business Development Executives (BDEs) to support and grow existing GMP accounts and identify new opportunities. Main responsibility is to close and get POs for GMP opportunities.
• Act as a GMP key liaison/business development leader for assigned territories not currently managed by a BDE.
• Develop and deliver compelling customer presentations, quotes, contracting, and bundled offerings to drive conversions.
• Work collaboratively with marketing team developing initiatives including GMP-focused webinars, campaign follow-ups, and lead generation programs.
• Coordinate cross-functional collaboration with Client Services, Donor Recruitment, and internal stakeholders to ensure seamless customer onboarding and satisfaction. Once the PO is received, the PMO team will drive the project forward in collaboration and partnership with the GMP Sales and Marketing Leader.
• Partner with PMO team who will track and communicate customer activity, scheduling, and follow-up through to completion, ensuring timely updates.
• Organize and lead regular business reviews to monitor customer satisfaction and drive continuous improvement.
• Provide internal GMP training and represent the GMP portfolio in client meetings and marketing programs.
• Support strategic program development and process improvements in line with organizational objectives.
Job Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily using the skills and abilities outlined in this job description. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proven ability to develop and execute successful sales and marketing strategies.
• Strong analytical skills; capable of interpreting sales data and market trends to inform decisions.
• Excellent written and verbal communication abilities; capable of engaging internal and external stakeholders.
• Highly organized with the ability to manage multiple priorities and projects independently.
• Adept at using Microsoft Office Suite; experience with CRM platforms such as Salesforce preferred.
• Demonstrated ability to drive collaboration across departments and influence without authority.
• Deep understanding of GMP practices and documentation requirements (CDA, MSA, SOW, QTA, etc.).
• Comfortable with public speaking, delivering webinars, and presenting to executives and clients.
Education & Experience:
• Bachelor’s degree required; degree in Life Sciences strongly preferred.
• Minimum of 5 years of experience in life sciences, biotech, or immunotherapy industries.
• At least 2 years of sales experience required, ideally within a GMP-regulated environment.
Technical Skills
• Proficient use of Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
• Ability to quickly learn new software programs as needed.
Compensation Data
The pay range for this position is $96,000 - $105,000K USD annually + 25% sales commission plan. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.
About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.
It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.
Nearest Major Market: Los Angeles
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